General conditions

The price includes the following services

Cuisine
· Rich breakfast buffet and salad buffet   · Choice of 5-course menu   · Candle-light dinner   · South Tyrolean evening    · Welcome cocktail

Wellness
· Spa centre with indoor swimming pool   · Whirlpool   · Finnish sauna   · Herbal bath and steam room   · Basin for feet massage   · Ice fountain   · Spiral shower   · Relaxation room with water beds   · Professional fitness room

Entertainment & relax
· New children’s play room   · TV room with big screen   · Boccia court   · Table tennis   · Garden

Extras

Pets
Small sized dogs are allowed only on request at the cost of € 100,00 for the room cleaning at the end of your stay. Please take with you a dog blanket. Pets are not allowed in the hall, the spa centre and the lounge. The dog owner takes responsibility for eventual damages. In our juniorsuites pets are not allowed.

Car
Basement garage € 5,00 per day per car

Reductions

Reductions for children in the parents' double room with supplementary bed:

· Children 0 - 3 years overnight stays for free.
· Children 4 - 8 years 50% reduction.
· Children 9 - 14 years 40% reduction.
· Teenagers 15 – 17 years 20% reduction.
· Additional 3rd bed for adults in a three bed room 10% reduction.

General conditions

· All prices include 10% V.A.T. and service.
· In case of V.A.T. rate changes the prices will be adapted.
· We charge a supplement for single rooms of € 6,00 per day.
· If a double room is used as single room the supplement is € 25,00 per day.
· Booking conditions:
A deposit of € 300,00 per double room - € 150,00 per single room is necessary to confirm the booking. By bank tranfer: Hotel Eller Sulden, Südtiroler Sparkasse AG Filiale Sulden BIC: CRBZIT2B028, IBAN: IT76 E060 4558 9490 0000 0504 501.
· Cancellation:
In case of cancellation of a reservation 60 days before arrival we won't charge any costs.
In case of cancellation of a reservation from 60 to 21 days before arrival € 300,00 per room will be charged.
In case of cancellation of a reservation from 21 to 7 days before arrival 80% of the arrangement will be charged.
In case of cancellation of a reservation from less than 7 days before arrival 100% of the arrangement will be charged.
In case of early departure we calculate 100% of the arrangement


We recommend you to place a travel cancellation insurance.
We don't take responsibility in case of illness, bad weather and so on.
· On the day of departure please leave the room before 11am.
· On the day of arrival the room will be ready for occupancy from 2pm onwards.

SPECIAL REGULATION IN TIMES OF COVID-19

If there should be a ban on travel (pronounced by the Italian State) for our region at the moment of your booked period, there are no cancellation fees to pay. The deposit you made at the moment of booking will then be credited for a new reservation within one year.

In addition you have the possibility to conclude a trip cancellation insurance, which covers also partially in relation with COVID-19. All necessary informations about the insurance you will find here

HOTEL ELLER **** - Sulden am Ortler/Solda all'Ortles - South Tyrol

Children

Like parent, like child

Our large, brightly-lit children's playroom invites our young guests to play and let off steam. Our grown-up guests do not miss out either. Our Kicker and table soccer to make the hearts of young and old alike miss a beat. 

Our children's cinema shows up-to-date films (German language) for children every evening. 

We cater for the physical well-being of our young guests with a children's menu put together especially for them by our chefs.

Reductions for children in the parents' double room with supplementary bed.

• Children 0 - 3 years overnight stays for free.
• Children 4 - 8 years 50% reduction.
• Children 9 - 14 years 40% reduction.
• Teenagers 15 – 17 years 20% reduction.
• Additional 3rd bed for adults in a three bed room 10% reduction

Our current offers
Feel like going on vacation?
We are looking forward to your non-binding request